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ResortConcierge AI Help Center

Find setup guides, configuration walkthroughs, integration docs, and support so your team can get the most from the platform.

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The ResortConcierge AI Help Center is the support and documentation hub for platform administrators and hotel staff, with setup guides, configuration walkthroughs, API and integration documentation, and ways to reach support, so teams can launch and operate the platform with confidence.

Find what you need

Getting started

Create your property, set brand voice, and choose languages.

Knowledge base setup

Train your AI on menus, policies, and FAQs.

Integration planning

Can work alongside your PMS, with reservation data set up during onboarding.

Notifications

Configure templates, channels, and timed guest messages.

Roles & access

Set up role-based access control and approvals.

Billing & credits

Understand usage-based credits, packs, and invoices.

Ways to get support

Step-by-step setup and configuration guides
API and webhook documentation for developers
Onboarding support for working alongside your PMS, including reservation data
Email support across all plans, with priority options on higher tiers

Frequently Asked Questions

Begin with the getting-started guide: create your property, set your brand voice and languages, then load your knowledge base so the AI answers with your specifics.

Yes. API and webhook documentation is available for developers. ResortConcierge can work alongside your PMS, with reservation data set up during onboarding.

Email support is available on every plan, with priority and dedicated support options on Portfolio and Enterprise tiers.

Explore more

Platform

API & Webhooks

Build custom integrations.

Integrations

Connect your tech stack.

Explore

Pricing

Plans, credits, and support tiers.

Need a hand getting set up?

Book a walkthrough mapped to your property, or start a free trial today.