Request a private response check

We'll run the two-hour check from The Guest Response Gap on your property, privately, and walk you through the results in 20 minutes.

How it works

  1. 01

    Tell us which channels to test, and confirm you're authorized to request it.

  2. 02

    Over three days we send an email, a web-form inquiry, a text or WhatsApp message, a website chat and two calls, one of them after 10pm. We never make or hold a booking, and we never record calls.

  3. 03

    You get a one-page readout against the published benchmarks and a 20 minute walkthrough. Your results go only to you.

We run a few of these each week, so yours may be scheduled a little out.

Channels to test