ResortConcierge AI Help Center
Find setup guides, configuration walkthroughs, integration docs, and support so your team can get the most from the platform.
The ResortConcierge AI Help Center is the support and documentation hub for platform administrators and hotel staff — with setup guides, configuration walkthroughs, API and integration documentation, and ways to reach support — so teams can launch and operate the platform with confidence.
Find what you need
Getting started
Create your property, set brand voice, and choose languages.
Knowledge base setup
Train your AI on menus, policies, and FAQs.
Integrations
Connect your PMS and tech stack via API and webhooks.
Notifications
Configure templates, channels, and audience targeting.
Roles & access
Set up role-based access control and approvals.
Billing & credits
Understand usage-based credits, packs, and invoices.
Ways to get support
- Step-by-step setup and configuration guides
- API and webhook documentation for developers
- Integration walkthroughs for common PMS platforms
- Email support across all plans, with priority options on higher tiers
Frequently Asked Questions
Need a hand getting set up?
Book a walkthrough mapped to your property, or start a free trial today.