How to Train an AI Concierge on Your Property: What to Load First
How to train AI on hotel information: a six tier loading order from the 30 daily desk questions to the refusal list, and the routine that keeps it true.
Platform
Fill Every Activity, Effortlessly
Manage your activity schedule in one place and let the AI concierge recommend experiences to guests automatically.
Activity management lets resorts maintain a catalog of on-property activities and experiences that the AI concierge can recommend to guests, turning idle capacity into revenue while reducing manual coordination.
Turn activities into revenue
- Maintain a central catalog of activities and experiences
- Let the AI recommend activities based on guest interests
- Answer activity questions in the flow of conversation
- Promote under-booked time slots automatically
- Track which activities drive engagement and revenue
How it works
Central catalog
All activities, schedules, and capacity in one place.
AI recommendations
Personalized suggestions based on guest context.
In-chat answers
Guests get activity details without leaving the conversation.
Performance insight
See bookings and revenue by activity.
Frequently Asked Questions
Yes. The concierge suggests relevant activities based on guest preferences, stay context, and availability.
Yes. You maintain a catalog with schedules and capacity, and the AI only recommends what's available.
Yes. You can promote specific activities and time slots so the AI surfaces them to the right guests.
From the operator journal
Further reading
Spa Booking Conversion at a Resort: Sell It in the Chat
Spa booking conversion at a resort rises when the guest's question becomes the booking: one catalog, a named confirmer, an expiring hold, no software rebuild.
See it on your property
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