Platform

Enterprise-Grade Security & Access Control

Role-based access, API key management, audit logs of key staff actions, and approval workflows (early access) protect guest data and keep your operation compliant.

ResortConcierge AI provides security and access control built for hospitality, role-based permissions, API key management, audit logs of key staff actions, IP masking, and approval workflows in early access, so guest data stays protected and operations stay compliant.

Control who can do what

  • Granular role-based access control
  • Approval workflows for sensitive actions (early access)
  • API key management for integrations
  • Audit logs of key staff actions, with IP logging
  • IP masking to protect guest privacy

Compliance you can demonstrate

RBAC

Permissions scoped by role, company, and property.

Audit trails

Key staff actions are logged for accountability.

Approvals

Require sign-off before high-impact changes (early access).

Privacy controls

IP masking and data scoping protect guests.

Frequently Asked Questions

Yes. Granular role-based access control scopes permissions by role, company, and property so people only see what they should.

Yes. The platform keeps audit logs of key staff actions, including admin and legal-agreement actions, with IP logging.

Through role-based access, IP masking, and data scoping, alongside the platform's legal and agreement systems.

From the operator journal

Further reading

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