Cookie Policy

Cookies are small text files placed on your device when you visit a website; they help sites function, remember your preferences, keep you signed in, and understand how the site is used. We also use similar technologies that serve comparable purposes.

• Session cookies — temporary cookies that are deleted when you close your browser.
• Persistent cookies — cookies that remain on your device until they expire or you delete them.
• First-party cookies — set by ResortConcierge directly.
• Third-party cookies — set by our service providers, such as analytics providers, on our behalf.
• Similar technologies — local storage, pixels/web beacons, software development kits (SDKs), and device identifiers that store or read information on your device.

We group the cookies and similar technologies we use into the categories below. Strictly necessary cookies are always active; the others are used only where permitted by your choices and applicable law.

The specific cookies in use may change as the Service evolves and as we add or remove providers. In general, we use cookies and similar technologies for the following purposes:

• Authentication & security — to sign you in, maintain your session, protect against fraud and abuse, and keep the Service secure.
• Functionality & preferences — to remember settings such as language and region and to keep the interface working as you expect.
• Performance & analytics — to understand usage patterns, diagnose problems, and improve performance and reliability.
• Measurement & marketing — to understand the effectiveness of our marketing and, where permitted, to support relevant communications.

We use both first-party cookies (set by ResortConcierge) and select third-party cookies (set by our service providers, for example for analytics and marketing measurement). Third-party providers are governed by their own privacy and cookie policies, and they may combine the information they collect with other data they hold. We require our providers to handle data appropriately, but we do not control their technologies, and you should review their policies for details about their practices.

Where required by the GDPR, UK GDPR, ePrivacy rules, or similar laws, we place non-essential cookies (such as analytics and marketing) only after you have given consent through our cookie banner or settings, and we rely on our legitimate interests and your consent as applicable. Strictly necessary cookies are used on the basis that they are essential to provide the Service you request. You can withdraw or change your consent at any time, and doing so will not affect processing that took place before withdrawal.

You have several ways to control cookies and similar technologies. Please note that blocking some cookies may affect how the Service functions and the preferences we can remember.

• Use our cookie banner or preferences tool, where shown, to accept or decline non-essential cookies.
• Adjust your browser settings to block or delete cookies; most browsers let you manage cookies in their settings or help section.
• Use device-level controls to reset or limit advertising identifiers where applicable.
• Opt out of certain third-party analytics or advertising through the tools those providers offer.
• Disabling strictly necessary cookies may prevent parts of the Service from working properly.

Some browsers offer "Do Not Track" signals or universal opt-out mechanisms such as Global Privacy Control. Because there is no common industry standard for how to interpret all of these signals, we honor recognized opt-out preference signals where required by applicable law and otherwise handle cookies in accordance with the choices you make through our cookie controls and your browser settings.

We may update this Cookie Policy from time to time to reflect changes in the technologies we use, our practices, or legal requirements. When we make material changes, we will update the "Last updated" date below and, where required, provide additional notice. Your continued use of the Service after a change takes effect constitutes acceptance of the updated Cookie Policy, subject to any consent we are required to obtain.

This Cookie Policy is provided by Anchor Point Agency, LLC, a South Carolina limited liability company doing business as ResortConcierge AI. Questions about our use of cookies and similar technologies can be sent to Anchor Point Agency, LLC through our contact page. Last updated: June 14, 2026.