PMS Integration

A Modern AI Concierge for Your Mews PMS

Mews' API-first, cloud-native architecture makes connecting ResortConcierge AI fast — so live guest data flows into every concierge interaction.

The ResortConcierge AI + Mews integration links your cloud-native Mews PMS to the AI concierge through Mews' API, syncing reservations, guest profiles, and stay context in real time. Because Mews is API-first, the connection is fast to set up and reliable — letting the AI confirm bookings, personalize responses, and route service requests with accurate, live data.

What the integration enables

  • Sync reservations and guest profiles from Mews into the AI concierge automatically
  • Confirm booking details and stay dates without front-desk involvement
  • Push service requests captured by the AI back into your operational workflow
  • Personalize concierge responses with up-to-date guest context
  • Keep a single, consistent guest record across Mews and the concierge

Built for cloud-first operations

API-first connection

Mews' modern API makes setup quick and dependable.

Real-time sync

Reservation and profile changes reflect in conversations live.

Service automation

Guest requests flow into your operations without manual re-entry.

Scales with you

Connect a single property or an entire portfolio.

Frequently Asked Questions

Connect Mews to your AI concierge

See live Mews data powering the concierge in a personalized walkthrough.