PMS Integration

Mobile-First PMS Meets AI Concierge

Pair StayNTouch's mobile-first PMS with ResortConcierge AI to sync guest data and coordinate in-stay service automatically.

The ResortConcierge AI + StayNTouch integration connects the AI concierge to StayNTouch's mobile-first PMS via its API, syncing guest and reservation data so the AI can support mobile check-in journeys and in-stay service. Together they give guests a fast, app-like experience: the concierge answers stay-specific questions and logs requests while StayNTouch keeps the guest record current.

What the integration enables

  • Sync StayNTouch guest and reservation data into the AI concierge
  • Complement mobile check-in with an AI concierge that answers arrival questions
  • Capture in-stay service requests and route them to the right team
  • Keep guest profiles consistent between StayNTouch and the concierge
  • Deliver a cohesive, mobile-friendly guest experience end to end

How setup works

Connect via API

Authorize scoped access to StayNTouch guest data.

Map records

Align reservations and profiles with concierge guest records.

Sync data

Verify live updates flow into conversations.

Go live

Launch a mobile-friendly concierge for every guest.

Frequently Asked Questions

Connect StayNTouch to your concierge

See mobile-first guest data powering the AI concierge in a demo.