PMS Capability
Mobile-First PMS Meets AI Concierge
ResortConcierge AI can work alongside StayNTouch; reservation data set up during onboarding.
StayNTouch is a mobile-first cloud PMS known for mobile check-in. ResortConcierge can work alongside it, with reservation data set up during onboarding; the workflows below are what our team scopes with your property.
What ResortConcierge can do alongside your PMS
- Bring StayNTouch guest and reservation data into the AI concierge
- Complement mobile check-in with an AI concierge that answers arrival questions
- Log in-stay service requests by type, status, and priority
- Keep guest profiles consistent between StayNTouch and the concierge
- Deliver a cohesive, mobile-friendly guest experience end to end
How onboarding works
Authorize access
Agree on the StayNTouch access your property can grant.
Map records
Align reservations and profiles with concierge guest records.
Set up reservation data
Reservation data is set up and checked in test conversations before launch.
Go live
Launch a mobile-friendly concierge for every guest.
Frequently Asked Questions
ResortConcierge can work alongside StayNTouch, with reservation data set up during onboarding. Our team scopes the reservation and guest-data workflows your property needs.
No. Keep your existing check-in process. The concierge complements it by answering arrival and in-stay questions.
Yes. Reservations, check-in, and billing stay in StayNTouch, while guest conversations, service requests, and escalations run in ResortConcierge.
Discuss your StayNTouch requirements
See how ResortConcierge can work alongside your PMS in a personalized walkthrough.