Platform
Teach Your AI Everything About Your Property
The knowledge base is where your concierge learns your policies, amenities, FAQs, and local recommendations — so it answers with your specifics, not generic guesses.
The knowledge base is the centralized repository of property-specific information — policies, amenities, FAQs, local recommendations, and procedures — that trains the AI concierge to answer accurately and on-brand instead of relying on generic web knowledge.
Accurate answers start here
- Centralize policies, amenities, hours, and FAQs
- Add local recommendations and insider tips
- Update once and the AI knows instantly
- Reduce wrong answers and guest frustration
- Scale knowledge across your whole portfolio
What goes in the knowledge base
Policies & procedures
Check-in times, cancellation rules, pet policies, and more.
Amenities & hours
Pools, spa, gym, and outlet hours of operation.
FAQs
The questions your front desk answers a hundred times a day.
Local tips
Restaurants, excursions, and area recommendations.
Frequently Asked Questions
See it on your property
Book a personalized walkthrough or start a free 14-day trial.