PMS Capability
All-in-One PMS Meets AI Concierge
ResortConcierge AI can work alongside Maestro; reservation data set up during onboarding.
Maestro is an all-in-one PMS used by independent hotels, resorts, and conference properties. ResortConcierge can work alongside it, with reservation data set up during onboarding; the workflows below are what our team scopes with your property.
What ResortConcierge can do alongside your PMS
- Bring Maestro reservations and guest profiles into the AI concierge
- Personalize responses for repeat and group guests using stored profile data
- Log service and amenity requests by type, status, and priority
- Confirm reservation and stay details without front-desk calls
- Support conference and group operations with accurate guest context
How onboarding works
Authorize access
Agree on the Maestro access your property can grant.
Map data
Align profiles and reservations with concierge records.
Verify
Check reservation details in test conversations before launch.
Go live
Launch a concierge that knows every guest and group.
Frequently Asked Questions
Yes. ResortConcierge starts standalone with no PMS dependency and can work alongside Maestro, with reservation data set up during onboarding. Discuss your independent property's requirements with our team.
Reservation data is set up during onboarding. Our team scopes the reservation, guest-profile, and group details your property needs.
Yes. Reservations, groups, and billing stay in Maestro, while guest conversations, service requests, and escalations run in ResortConcierge.
Discuss your Maestro requirements
See how ResortConcierge can work alongside your PMS in a personalized walkthrough.