ResortConcierge is the only platform that lets you set the rules your AI must follow across your entire portfolio. Pricing is public and usage-based — no quote-only games, no hidden seats. Pick your tier by answering one question: how many properties do you operate?
Want to see what it returns first? Estimate your guest-satisfaction and upsell ROI for your property.
For a single resort or hotel
Billed monthly
$0.018 / credit overage · 14-day free trial
For groups running several properties
Billed monthly
$0.014 / credit overage · 30-day free trial
For large portfolios & hotel chains
Billed monthly
Custom overage · Custom proof-of-concept
Anyone can ship a chatbot. ResortConcierge lets you prove — and enforce — exactly how that AI behaves across every property you operate. These four capabilities unlock from Portfolio upward.
Set behavior your AI can never break, then let those rules cascade from organization down to each property, guest group, and guest tier.
Bring your own identity provider with SAML 2.0 and OIDC so staff access stays centralized and revocable.
Version-controlled legal documents, configurable guest agreements, and IP-masked audit logs of every AI decision.
Interrogate conversations, sentiment, and service data across the portfolio by simply asking in plain language.
| Property | Portfolio | Enterprise | |
|---|---|---|---|
| Properties | 1 | Up to 5 | Unlimited |
| AI credits / mo | 30,000 | 100,000 | Custom |
| Overage | $0.018 / credit | $0.014 / credit | Custom |
| Free trial | 14 days | 30 days | Custom POC |
| Governance | |||
| Golden Rules engineNon-negotiable behavior guardrails that cascade across every property. | |||
| Single sign-on (SSO)SAML 2.0 and OIDC identity-provider integration. | |||
| Legal & compliance layerVersion-controlled agreements with IP-masked audit logging. | |||
| NL analytics queryingAsk questions of your data in plain language. | |||
| Platform admin portalCentralized control across your entire portfolio. | |||
| Dedicated CSMA named success manager and priority support. | |||
These are optional here — extend the platform when you need them, including omnichannel messaging (WhatsApp) and PMS integrations.
WhatsApp, SMS, and social inboxes unified inside the concierge.
Sync reservations and guest profiles with your property management system.
Let guests pay for services and tip staff without leaving the chat.
Capture room-service, activity, and amenity bookings in conversation.
Automated post-stay follow-ups and review collection.
Add specialized and regional languages beyond the included set.
Top up anytime with add-on credit packs. Every pack is priced at or below the lowest overage rate, so buying ahead is always the cheaper option. Credits are valid for 12 months and shared across all your properties.
25,000 Credits
$349
$0.014 / credit
100,000 Credits
$1,299
$0.013 / credit
500,000 Credits
$5,499
$0.011 / credit
Start free — 14 days on Property, 30 on Portfolio, no credit card required.
Start your free trial