Convert More Direct Bookings, Depend Less on OTAs
AI concierge captures website visitor inquiries and guides them toward direct booking — answering questions instantly and keeping the guest relationship yours.
Reducing OTA dependency with AI means converting more website visitors into direct bookings instead of paying 15–25% commission per booking and handing the guest relationship to the OTA. The AI concierge engages visitors, answers booking questions instantly using your knowledge base, and guides them toward direct booking — building a direct relationship from the first interaction.
Why direct bookings matter
- OTA commissions typically run 15–25% per booking
- OTAs own the guest relationship and the guest data
- Slow inquiry response pushes visitors back to OTAs
- Unanswered booking questions cause abandoned inquiries
- Direct guests can be nurtured into loyal, repeat bookers
How AI wins direct bookings
Engage visitors
Greet and assist website visitors instantly.
Answer confidently
Booking questions resolved from your knowledge base.
Guide to direct
Visitors steered toward booking with you.
Own the relationship
Guest data and contact stay yours.
Frequently Asked Questions
Keep more bookings, and the relationship
See how AI converts website visitors into direct bookings.