Integrations

Connect ResortConcierge AI to Your Hotel Tech Stack

ResortConcierge can work alongside your PMS, with reservation data set up during onboarding. Discuss your messaging and CRM configuration with our team.

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Integration planning starts with your existing systems, guest data requirements, and provider permissions. ResortConcierge can work alongside your PMS, with reservation data set up during onboarding, and our team scopes messaging and CRM configuration with you.

PMS integrations

ResortConcierge can work alongside each of these platforms, with reservation data set up during onboarding. Discuss reservation context, guest data, and provider requirements with our team.

Oracle OPERA

Reservation data set up during onboarding.

Mews

Reservation data set up during onboarding.

Cloudbeds

Reservation data set up during onboarding.

StayNTouch

Reservation data set up during onboarding.

Apaleo

Reservation data set up during onboarding.

Maestro

Reservation data set up during onboarding.

Protel

Reservation data set up during onboarding.

Hotelogix

Reservation data set up during onboarding.

RoomRaccoon

Reservation data set up during onboarding.

Messaging & CRM

Meet guests on the channels they already use, and scope CRM data with our team during onboarding.

WhatsApp Business

Two-way AI concierge messaging on the channel guests actually use.

HubSpot CRM

Can work alongside HubSpot; guest and lead data set up during onboarding.

Build your own with the API

Don't see your system? The platform's REST API and webhooks let your team or ours connect custom POS, loyalty, and revenue tools.

Documented REST API for reading and writing guest, reservation, and request data
Real-time webhooks that fire on new requests, escalations, and status changes
Scoped API keys and role-based access for secure, auditable connections
Multi-property support so connections map cleanly to your portfolio

Frequently Asked Questions

ResortConcierge can work alongside your PMS, with reservation data set up during onboarding. Discuss required data flows, provider permissions, and supported messaging or CRM configuration with our team.

Reservation data from your PMS, plus the guest context and workflows your property needs. Our team scopes each with you, along with the messaging channels you want guests to reach you on.

If a system exposes an API or webhooks, it can typically be connected. Use the documented REST API and webhooks to build a custom integration, or talk to our team about your stack during a demo.

Reservation data is set up during onboarding, and our team scopes any PMS access with your IT lead or PMS admin. Contact us to discuss your requirements.

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Platform

API & Webhooks

The developer layer behind every integration.

Platform

Platform Overview

See the full guest experience system.

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Map integrations to your stack.

Connect your stack and go live faster

See how ResortConcierge AI fits your PMS, messaging, and CRM in a personalized walkthrough.

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