Platform
Add Voice to Your Concierge Through Early Access
Voice can be added through early access. Tell us how your guests would use it, and our team scopes it with you.
Voice chat for hotels lets guests ask a question out loud and hear an answer drawn from the property's own information. Voice can be added to ResortConcierge through early access, scoped with our team around your guests, languages, devices and staff handoff.
What we scope with you
- Guest accessibility requirements
- Preferred devices and environments
- Language and privacy considerations
- Staff handoff requirements
What voice can do for a property
Speech input
Guests can ask a question out loud instead of typing.
One knowledge base
Voice can answer from the same knowledge base as text chat.
Speech output
Answers can be spoken back in a natural voice.
Where guests use it
Phone, web and in-room options are scoped with our team.
Frequently Asked Questions
Device options are scoped with each early access property. Our team reviews phone, web and in-room options with you, based on how your guests would use voice.
Languages are part of early access scoping. Tell our team which languages your guests use, and we will review them with you.
Voice is in early access. Pricing is discussed with our team when we scope voice for your property.
See it on your property
Book a personalized walkthrough or start a free 14-day trial.