PMS Capability
Cloud PMS Integration for Independent Hotels
ResortConcierge AI can work alongside Hotelogix; reservation data set up during onboarding.
Hotelogix is a cloud PMS built for independent and small to midsize hotels. ResortConcierge can work alongside it, with reservation data set up during onboarding; the workflows below are what our team scopes with your property.
What ResortConcierge can do alongside your PMS
- Bring Hotelogix reservations and guest data into the AI concierge
- Answer stay-specific questions accurately without staff intervention
- Log service requests by type, status, and priority
- Answer guests in their own language, with the booking context your property needs
- Run modern AI guest service with a lean team
How onboarding works
Authorize access
Agree on the Hotelogix access your property can grant.
Map
Align reservations and profiles with concierge records.
Set up reservation data
Reservation data is set up and checked in test conversations before launch.
Launch
Go live with a 24/7 multilingual concierge.
Frequently Asked Questions
Yes. ResortConcierge starts standalone with no PMS dependency and can work alongside Hotelogix, with reservation data set up during onboarding. Discuss your property's requirements with our team.
Reservation data is set up during onboarding. Our team scopes the reservation and guest details your property needs.
Yes. Reservations, rates, and billing stay in Hotelogix, while guest conversations, service requests, and escalations run in ResortConcierge.
Discuss your Hotelogix requirements
See how ResortConcierge can work alongside your PMS in a personalized walkthrough.