PMS Integration

All-in-One Hotel Software Meets AI Concierge

Connect RoomRaccoon to ResortConcierge AI so reservation data, availability, and guest profiles power a fully automated concierge.

The ResortConcierge AI + RoomRaccoon integration connects the AI concierge to RoomRaccoon's all-in-one hotel software through its API, syncing reservation data, availability, and guest profiles. Together they automate the in-stay experience: the concierge confirms bookings, personalizes service, and routes requests using live data from RoomRaccoon.

What the integration enables

  • Sync RoomRaccoon reservations and guest profiles into the concierge
  • Use availability data to inform accurate guest responses
  • Capture in-stay service requests and route them automatically
  • Personalize the guest experience with live booking context
  • Automate more of the guest journey with a lean team

How setup works

Connect via API

Authorize scoped access to RoomRaccoon data.

Map records

Align reservations, availability, and profiles.

Verify sync

Confirm live data flows into conversations.

Go live

Launch an automated, stay-aware concierge.

Frequently Asked Questions

Connect RoomRaccoon to your concierge

See the RoomRaccoon integration configured for your property in a demo.